English

#teamLabPlanets


Extension of Temporary Closure and Ticket Refund

Toyosu, Tokyo

#teamLabPlanets
Extension of Temporary Closure and Ticket Refund


Body Immersive

teamLab Planets is a museum where you walk through water. It consists of four vast exhibition spaces containing seven indoor artworks, plus one outdoor piece at the entrance for a total of seven works created by art collective teamLab.

By immersing the entire body with other people in these massive “Body Immersive” artworks, the boundary between the body and the artwork dissolves, the boundaries between the self, others, and the world become something continuous, and we explore a new relationship without boundaries between ourselves and the world.

Visitors enter the museum barefoot, and become completely immersed with other visitors in the vast artwork spaces.

PLAY MOVIE

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    #teamLabPlanets
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    ARTWORKS

    APP

    PLAY MOVIE

    teamLab App

    Understand Deeply and Enjoy More

    We have prepared a guide app that allows you to read the concepts of the artworks near you.


    Create the Artwork with Others

    In The Infinite Crystal Universe, you can participate in the art using this app. You create the artwork with those around you.

    FOOD STAND

    Everything is in your hand
    Everything is in your hand

    An original plate created based on the concept of "Everything is in your hand". Drinks and food (sandwiches, vegetable sticks, and french fries) can be enjoyed with just one hand.

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    VISIT US

    Update
    Extension of Temporary Closure and Ticket Refund (Transaction Cancellation) -- Updated on January 21.

    In consideration of the state of emergency and response to the following situation, teamLab Planets TOKYO has been closed from January 12, 2021 and originally decided to extend the temporary closure period until January 31, 2021. However, the closure period will be extended to February 7, 2021.
    Regarding the decision of the reopening date after February 8, 2021, we will announce on the official website after carefully considering the situation.

    <To visitors with tickets during the closure period>
    Due to the temporary closure, guests who have purchased tickets can complete the following steps to receive a refund (charge cancellation).

    1. If you purchased your ticket from the official teamLab Borderless website, no follow up is necessary. The venue will reimburse you or cancel your charge according to the following schedule:

    ▼ If the charge cancellation/refund processing date is before your credit card closing date, the refund will be processed during the same month as the payment. Your card will not be charged.

    ▼ If the charge cancellation/refund processing date is after your credit card closing date, you will be charged for the payment that month, but the amount will be deducted from your bill the following month.
    * Closing dates vary by credit card company. Please note that we cannot confirm your closing date.

    2. If you purchased your ticket from somewhere other than the official museum website (travel agencies, ticket agencies, etc.), the procedures vary. Please contact the service from which you purchased the ticket directly.

    If you have any questions, please contact us using the form below (please include your ticket inquiry number):

    https://cutt.ly/ajdlWHR

    Venue Details

    Title

    teamLab Planets TOKYO

    Term

    July 7, 2018 – End of 2022

    Directions

    Address

    teamLab Planets TOKYO, Toyosu 6-1-16, Koto-ku, Tokyo
    Map

    By Train
    1 minute on foot from Shin-Toyosu Station
    (Tokyo Waterfront New Transit Waterfront Line Yurikamome Line)
    10 minutes on foot from Toyosu Station
    (Tokyo Metro Yurakucho Line)
    5 minutes on foot from Shijoumae Station and Toyosu Market
    By Bus
    Alighting stop: Shin-Toyosu Station
    Miyako Bus 05-2 (Tokyo Big Sight-Tokyo Station Marunouchi South Exit)
    Toei Bus Express 05-2 (Tokyo Big Sight-Tokyo Station Marunouchi South Exit) * Operates only on weekdays
    Toei Bus Express 05-2 (Tokyo Big Sight-Yurakucho) * Operates only on weekdays
    Miyako Bus Yo 12-2 (Toyocho Station-Toyosu Market) * Saturday and weekdays only
    Miyako Bus Yo 12-3 (Toyocho Station-Tokyo Teleport Station) * Saturdays and holidays only
    Service information

    Alighting stop: Toyosu Station
    Toei Bus 05-1 (in front of Fukagawa Garage-Tokyo Station Marunouchi South Exit)
    Metropolitan Bus Gate 19 (Tokyo Big Sight-Monzennakacho)
    Miyako Bus East 15 (Fukagawa garage-Tokyo Station Yaesu Exit) * Saturdays and weekdays only
    Miyako Bus East 16 (Tokyo Station Yaesu Exit-Tokyo Big Sight) * Operates only on weekdays
    Miyako Bus 10 (Shinbashi-Tokyo Skytree Station)* Saturday and weekdays only
    Miyako Bus East 16 (Tokyo Station Yaesu Exit-Tokyo Big Sight) * Operates only on weekdays
    Miyako Bus Yo 12-2 (Toyocho Station-Toyosu Market) * Saturday and weekdays only
    Miyako Bus Yo 12-3 (Toyocho Station-Tokyo Teleport Station) * Saturdays and holidays only
    Miyako Bus Umi 01 (Tokyo Teleport Station-Monzennakacho)
    Service information

    Water bus [Tokyo sightseeing steamship]
    HIMIKO (Asakusa-Odaiba direct) route
    (Asakusa-Odaiba Seaside Park-Toyosu) * Closed on the 2nd Tuesday and 2nd Wednesday of every month
    Service information
    By Taxi
    10 minutes by taxi from Ginza
    - Go straight on Harumi Street in the direction of Ariake and turn left at the traffic light of [Harumi Ohashi Minamizume].
    - Turn left and you will see teamLab Planets TOKYO in front of your left hand.

    15 minutes by taxi from Tokyo Station
    - Sotobori-dori → [Kurehata] → Eiyo-dori → [Nihonbashi] → Chuo-dori → [Ginza 4-chome] → Harumi-dori
    - Go straight on Harumi Street in the direction of Ariake and turn left at the traffic light of [Harumi Ohashi Minamizume].
    - Turn left and you will see teamLab Planets TOKYO in front of your left hand.

    15 minutes by highway from Haneda Airport
    - Metropolitan Expressway Wangan Line → [Shinonome JCT] → Metropolitan Expressway 10 Harumi Line → [Toyosu] Exit
    - Go straight from [Toyosu] Exit and turn right at the traffic light of [Harumi Ohashi Minamizume].
    - Turn right and you will see teamLab Planets TOKYO in front of your left hand.
    Parking
    [Weekdays only] Free 1-Hour Parking Ticket at LaLaport Toyosu
    If you present the ticket for the day of teamLab Planets at Urban dock LaLaport TOYOSU, we will give you one hour's worth of service to the parking ticket.

    Parking service location *The reception location varies depending on the ticket from which you purchased it.:
    - teamLab Planets Official Tickets（Tickets purchased on the vending machine at the facility and tickets purchased on the official website）, Tickets purchased at convenience stores(LAWSON Ticket, Seven Ticket, Family Mart Ticket):
    ▸ Urban dock LaLaport TOYOSU 1 3F Card Desk

    - Other tickets (Ctirp, HIS GO, KLOOK, etc.):
    ▸ Urban Dock LaLaport Toyosu1 1F General Information Center

    Urban Dock LaLaport Toyosu
    Please show your parking ticket.

    Reception Desk Hours: 11:00 - 19:00

    * This will not be available from the 28th to the 31st of December, 2020.
    * The Parking lot of Toyosu Bayside Cross Tower is not included in the service.
    * Please note that conditions and prices are subject to change without advance notice.
    * Parking service tickets will be marked upon entry.
    * The parking service ticket is only valid on day of entry.
    * Lost parking service tickets will not be reissued.
    * Please note that there may be a wait at times of high traffic.
    For more information>>

    This venue does not have any parking.

    CONTACT US

    TICKETS

    Admission

    Entrance Pass

    • Adults 18 Years and above JPY 3,200
    • University students / Specialized students JPY 2,500
    • Junior high school students / High school students JPY 2,000
    • Children Ages 4-12 JPY 300
    • 3 years old and younger Free
    • Senior 65 Years and above JPY 2,400
    • Disability discount A person who has a disability certificate
      Click here for more information>>       JPY 1,600

    Notes

    Notes on purchasing tickets
    ・You may have to wait 30 to 90 minutes to be admitted to the venue.
    ・Tickets cannot be cancelled or refunded once purchased.
    ・We can ask you to present your ID if you bought ”Junior high school students / High school students” or ”University students / Specialized students" ticket.
    ・The targets for "College student / Specialized student" tickets include "Graduate students" and "Junior college students".

    Important
    Tickets and admission
    ・Please arrive at the venue and line up in the entrance line in time within the time stated on the ticket.
    ・The time stated on the ticket is not the staying time in the venue.
    ・If you must leave the queue please make sure that someone in your party stays behind.
    If you came alone and must leave the queue please notify a nearby member of our staff.
    ・Leave your stroller in the place provided before entering.
    ・Children under thirteen years of age are not admitted without a parent or guardian.
    Please make sure that parents and children enter together.
    ・Please note that although the premises are wheelchair accessible,
    You’ll be asked to switch from your wheelchair to one of our wheelchairs, once inside (Number of wheelchairs is limited). Please notice that our wheelchairs are standard products without any special accessory.
    ・Re-entry is not permitted. Please note that your ticket cannot be refunded once you have entered.

    About the site
    ・You will be barefoot.
    ・Water levels can rise up to knee height for adults.
    ・There is water in certain areas. In case of your child getting dropping wet, bring the changing clothes for your child is recommended. Please avoid to access to the next area with your child's clothes that aren’t dry enough. Thank you for your understanding and cooperation.
    * Please note that the water area is not for swim purpose.
    ・An area of the site has a mirror surface.
    Please note that there is a possibility of your underwear reflecting on the mirror surface if you are wearing a skirt or wide-hemmed pants.
    ・The site features an area with strong stimulating lights, and a dark area.
    ・For safety purposes please never let go of your child's hand.
    ・During rush hours, customers who have been on site for a long time may be asked to go forward by staff.

    Other
    ・We are not responsible for lost or stolen valuables.
    ・Please note that video or photo coverage of the site may be performed without prior notice.
    If you do not agree to be featured in the coverage, regardless of its application, please inform our staff.
    ・The location may not be accessible at all time due to unforeseen circumstances. We kindly ask for your understanding.

    Those who experience the following should use caution on the site
    ・Those who experience muscle cramps or loss of consciousness caused by light stimulation.
    ・Those who experience extreme fear in confined, dark, or high places.

    The following is prohibited
    ・Being drunk or rude.
    ・Eating, drinking, or smoking on site.
    ・Dangerous items or any items judged inappropriate by our management staff.
    ・Re-entry after leaving.
    Taking videos or photos to be used for commercial purposes, without prior consent.
    ・All animals including service dogs.

    Please note that we will be unable to issue a refund to any person who were expulsed from the premises by management for failure to comply with the above.

    ARTIST
    teamLab
    teamLab
    teamLab (f. 2001) is an art collective, an interdisciplinary group of ultratechnologists whose collaborative practice seeks to navigate the confluence of art, science, technology, design and the natural world. Various specialists such as artists, programmers, engineers, CG animators, mathematicians and architects form teamLab. teamLab aims to explore a new relationship between humans and nature, and between oneself and the world through art. Digital technology has allowed art to liberate itself from the physical and transcend boundaries. teamLab sees no boundary between humans and nature, and between oneself and the world; one is in the other and the other in one. Everything exists in a long, fragile yet miraculous, borderless continuity of life. teamLab’s works are in the permanent collection of the Art Gallery of New South Wales, Sydney; Art Gallery of South Australia, Adelaide; Asian Art Museum, San Francisco; Asia Society Museum, New York; Borusan Contemporary Art Collection, Istanbul; and National Gallery of Victoria, Melbourne.
    teamlab.art
    • Organizers
      PLANETS Co., Ltd

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